Not every question will be answered, we don’t reply to email, and we cannot provide direct troubleshooting advice. If not, we’re always looking for new problems to solve! Email yours to including screen captures as appropriate and whether you want your full name used. We’ve compiled a list of the questions we get asked most frequently, along with answers and links to columns: read our super FAQ to see if your question is covered. This Mac 911 article is in response to a question submitted by a Macworld reader. If you don’t see the Mac you want to view in the Sidebar, in the Finder of that computer choose Finder > Preferences and make sure you have “Bonjour computers” checked under “Show these items in the sidebar.” Enable or disable remote management using System Preferences On the client computer, choose Apple menu > System Preferences, then click Sharing. The other Mac will have “Your screen is being observed” or two overlapping rectangles in the system bar to indicate remote sharing. How do I restore my MacBook Pro to factory Make a fresh backup of your Mac. On your Mac, choose Apple menu > System Preferences, click Sharing, then select the Remote Management checkbox. Log in to the Mac using your credentials on the screen that appears. Use Remote Management in Sharing preferences to allow others to access your computer using Apple Remote Desktop. Enroll your macOS devices and get started.
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